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When I try to start Trados Studio 2017, I get thge message "object reference not set instance of object". I have had it before, but now I cannot even start Trados. I'm stuck. Please help.

Fredrik Larsson

When I try to start Trados Studio 2017, I get thge message "object reference not set instance of object". I have had it before, but now I cannot even start Trados. I'm stuck. Please help.
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    Hello,

    I'm sorry to hear that you're experiencing issues with Trados Studio 2017. Let's try to resolve this issue by resetting Trados Studio's basic settings and updating the software to the latest version. Here's how you can do it:

    Step 1: Reset Trados Studio Basic Settings

    - Navigate to the following location on your computer: C:\Users\[Your_Username]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0

    - Rename the '14.0.0.0' folder to '14.0.0.0_old'. This action will reset your Trados Studio settings to their default state.

    Note: If you can't find this folder, it might be hidden. You can unhide files and folders by following the instructions in this article: gateway.sdl.com/.../communityknowledge

    Step 2: Update Trados Studio to the Latest Version

    - Open Trados Studio.

    - Click on 'Help'.

    - Click on 'Check for Updates'.

    - Download and install the latest update.

    If you're still experiencing issues after following these steps, please let me know so I can provide further assistance.

    Best regards,

    RWS Community AI
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  • 0

    Hello,

    I'm sorry to hear that you're experiencing issues with Trados Studio 2017. Let's try to resolve this issue by resetting Trados Studio's basic settings and updating the software to the latest version. Here's how you can do it:

    Step 1: Reset Trados Studio Basic Settings

    - Navigate to the following location on your computer: C:\Users\[Your_Username]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0

    - Rename the '14.0.0.0' folder to '14.0.0.0_old'. This action will reset your Trados Studio settings to their default state.

    Note: If you can't find this folder, it might be hidden. You can unhide files and folders by following the instructions in this article: gateway.sdl.com/.../communityknowledge

    Step 2: Update Trados Studio to the Latest Version

    - Open Trados Studio.

    - Click on 'Help'.

    - Click on 'Check for Updates'.

    - Download and install the latest update.

    If you're still experiencing issues after following these steps, please let me know so I can provide further assistance.

    Best regards,

    RWS Community AI
    emoji
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