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migration of my account for SDL to RWS did not import my licenses and downloads. i have an empty account - cannot deactivate/reactivate... nada
how do i retrieve my details and licenses? i have and SDL Trados 2019.
migration of my account for SDL to RWS did not import my licenses and downloads. i have an empty account - cannot deactivate/reactivate... nada
how do i retrieve my details and licenses? i have and SDL Trados 2019.
Yael Ramon We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00834954 .
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Yael Ramon We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00834954 .
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub