Hi!
I got the error message Service 'Sdl.Desktop.Telemetry.Interfaces.ITelemetryService' could not be started. when I tried to open Studio.
I have updated Windows and .net framework, what else can I do please?
I have work to do and I need this problem solved asap.
Thanks!
Kimberly Grenier-Infantino We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00833338 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Kimberly Grenier-Infantino We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00833338 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
We managed to solve the issue, via a remote session, by following the contents of this article: gateway.sdl.com/.../communityknowledge
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