• State Verified Answer
  • Replies 7 replies
  • Answers 2 answers
  • Subscribers 431 subscribers
  • Views 603 views
  • Users 0 members are here
Options
Related

Trados Studio SR2: WSXZ package will not open

Jerzy Czopik

I downloaded the WSXZ compatibility pack from within my Trados Studio 2022 SR2, installed it and tried to open a WorldServer package to no avail.

Here are the error details:

Fullscreen sdlerror-20231212-12h56m46s.sdlerror.xml Download 
<SDLErrorDetails time="12.12.2023 12:56:49">
  <ErrorMessage>Method not found: 'Sdl.ProjectApi.IApplication Sdl.ProjectApi.ApplicationFactory.CreateApplication(Sdl.BestMatchServiceStudioIntegration.Common.ILanguageCloudService)'.</ErrorMessage>
  <Exception>
    <Type>System.MissingMethodException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Sdl.TranslationStudio.Packaging.WorldServer</Source>
    <HResult>-2146233069</HResult>
    <StackTrace><![CDATA[   at Sdl.TranslationStudio.Packaging.Convertors.WorldServer.WsPackageConvertor.GetProjectsProvider()
   at Sdl.TranslationStudio.Packaging.WorldServer.Ws2RivelinConverter.Convert(Boolean runAnalysisTask)
   at Sdl.TranslationStudio.Packaging.WorldServer.Packaging.WorldServerPackageConvertor.ConvertPackage(IConversionContext context, ExternalPackageConversionInfo externalPackageConversionInfo)
   at Sdl.TranslationStudioAutomation.IntegrationApi.Packaging.PackageConverterAdapter.ConvertPackage(PackageConversionInfo packageConversionInfo)
   at Sdl.TranslationStudio.Packaging.PackageImport.ConvertProjectPackageJobRequest.Execute(IJobExecutionContext context)
   at Sdl.Desktop.Platform.Implementation.Services.JobExecuter.Execute(JobData jobData)
   at Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message)
   at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.2.9.18688</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 11 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1031</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>AzureAD\JerzyCzopik</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>SPITFIRE-V</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>66744792 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
emoji
Rate translation
×
Suggest better translation
×
Moderator UI
×
  • Get AI Suggestion
Parents
  • 0

    Hello,

    I understand that you're having trouble opening a WorldServer package in Trados Studio 2022 SR2 even after installing the WSXZ compatibility pack. The error message you're seeing suggests that there's a missing method in the Sdl.ProjectApi, which is causing the issue.

    Here's how you can resolve this:

    Step 1: Close your Trados Studio 2022 SR2 if it's currently running.

    Step 2: Go to the RWS AppStore and find the WorldServer Compatibility Pack for Trados Studio.

    Step 3: Click on the Download button. You will be prompted to select your Trados Studio 2022 version. Please ensure you select the correct version.

    Step 4: Once the download starts, you will get the component in an archive called WorldServer Components.zip.

    Step 5: Unzip the archive file and double-click on the installer WorldServer Components.msi. Run through the installation, which should only take a few seconds.

    Step 6: After the installation is completed, reopen Trados Studio 2022 SR2. You should now be able to open WorldServer packages without any issues.

    If the problem persists, it might be due to a more complex issue and you may need to reinstall Trados Studio 2022 SR2.

    I hope this helps! If you have any other questions, feel free to ask.

    Best regards,

    RWS Community AI
    emoji
Reply
  • 0

    Hello,

    I understand that you're having trouble opening a WorldServer package in Trados Studio 2022 SR2 even after installing the WSXZ compatibility pack. The error message you're seeing suggests that there's a missing method in the Sdl.ProjectApi, which is causing the issue.

    Here's how you can resolve this:

    Step 1: Close your Trados Studio 2022 SR2 if it's currently running.

    Step 2: Go to the RWS AppStore and find the WorldServer Compatibility Pack for Trados Studio.

    Step 3: Click on the Download button. You will be prompted to select your Trados Studio 2022 version. Please ensure you select the correct version.

    Step 4: Once the download starts, you will get the component in an archive called WorldServer Components.zip.

    Step 5: Unzip the archive file and double-click on the installer WorldServer Components.msi. Run through the installation, which should only take a few seconds.

    Step 6: After the installation is completed, reopen Trados Studio 2022 SR2. You should now be able to open WorldServer packages without any issues.

    If the problem persists, it might be due to a more complex issue and you may need to reinstall Trados Studio 2022 SR2.

    I hope this helps! If you have any other questions, feel free to ask.

    Best regards,

    RWS Community AI
    emoji
Children
No Data