Update setup error.

Question

I received the email this morning to update for the SR2 for Trados Studio 2022. When I clicked to download / install from the notifications box in Studio, everything seemed to be going well. 
 Until I got an error. 
 The "Retry" option didn&acute;t do anything. My only option was to click on the Cancel. 
 Then I got another error box with the only option as "OK". 
 Now I can&acute;t even open Studio. 
 What do I do now? 
 I am attached screenshots of the two errors.

Lydia Simplicio · Answer

Phoebe Harker-Rivera We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00827796 .

Lydia Simplicio | RWS Group

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Trados Studio > 2. Trados Studio

Update setup error.