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Trados Studio 2022 crashed multiple times within a project

Lydia Polydorou

I installed on a Windows 11 the Trados Studio 2022 SR1 - 17.1.8.17828, and yesterday while having translated lot of content, Studio closed unexpected after confirming a segment and the following message appeared after Studio being closed already.

That happened yesterday 5 times. The closing of Studio happened in different segments and I didn't had any multiterm file opened. Unfortunately the message is in German language, but I hope you can find the meaning of the message and the solution for that.Error message in Trados Studio indicating an attempt to read or write in protected memory, suggesting other memory might be damaged.

Generated Image Alt-Text
[edited by: Trados AI at 12:52 PM (GMT 0) on 29 Feb 2024]
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  • 0 in reply to Lydia Simplicio

    Hi Lydia,

    unfortunately the error appeared during a project 2 weeks ago and it didn`t come up again. 

    The project was an already translated file (return rpx package), so I didn´t add any TM, but the project had already one TM in the package (from the translator).

    If the error comes up again, I will send you the error log. For the time beeing I have been advised to deactivate the Autosave. I didn´t have any troubles again.

    Thank you very much for your kind support and your advises.

    Have a nice day

    Lydia P
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  • 0 in reply to Lydia Polydorou

    wonderful  

    Lydia Simplicio | RWS Group

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  • 0 in reply to Lydia Simplicio

    Hello Lydia,

    unfortunately the error appeared again. I have this time attached here the logs.

    Fullscreen sdlerror-20231120-15h8m9s.sdlerror.xml Download 
    <SDLErrorDetails time="20.11.2023 15:08:31">
  <ErrorMessage>Attempted to read or write protected memory. This is often an indication that other memory is corrupt.</ErrorMessage>
  <Exception>
    <Type>System.AccessViolationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Sdl.DesktopEditor.Control</Source>
    <HResult>-2147467261</HResult>
    <StackTrace><![CDATA[   at Tree.DocumentControl.vb_RemoveMark(DocumentControl* , FieldPtr<Tree::Mark>* , Boolean )
   at FrameworkDocumentControl.vb_RemoveMark(FrameworkDocumentControl* , FieldPtr<Tree::Mark>* pco_mark, Boolean b_updateNow)
   at AbstractFrameworkEditControl.RemoveTextMark(ITextMark mark)
   at Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.RemoveSpellingError(ISegmentContainerNode segment, ContentRange rangeToRemove)
   at Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.Document_SpellingErrorRangeListModified(Object sender, SpellingErrorRangesModifiedEventArgs e)
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.OnSpellingErrorRangesModified(SpellingErrorRangesModifiedEventArgs args)
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.ClearSpellingErrorRanges(ICollection`1 affectedSegments)
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.ApplyAutopropagatedTranslation(ISegmentContainerNode segmentNode, ISegmentContainerNode originalSegmentNode, SearchResult searchResult)
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.ApplyAutopropagatedTranslation(AutopropagateMatchItem matchItem)
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.AutopropagateSegment(AutopropagateMatchItem matchItem)
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.AutopropagateSegmentToList(IList`1 autopropagationList)
   at Sdl.TranslationStudio.Editor.TranslationEditor.AutopropagateService.AutopropagateSegmentToList(IList`1 autopropagationList)
   at Sdl.TranslationStudio.Editor.TranslationEditor.AutopropagateService.AutopropagateSegment(ISegmentContainerNode segment, String savedTargetSegmentText)
   at Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.CheckConditionsAndAutopropagateSegment()
   at Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.ConfirmSegment(Nullable`1 segmentNavigationFilter)
   at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractConfirmSegmentAction.ExecuteActiveSegment(SideBySideDocumentEditingView editingView, ParagraphUnitId paragraphId, SegmentId segmentId)
   at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractConfirmSegmentAction.Execute()
   at Sdl.Desktop.Platform.Implementation.CommandBars.SimpleActionExecuter.Execute(ActionData actionData)
   at Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message)
   at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle)
   at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteActionForShortcut(Keys shortcut)
   at Sdl.Platform.UI.StudioWindowForm.OnPreviewKeyDown(Keys keys)
   at Sdl.Platform.UI.GlobalKeysMessageFilter.PreFilterMessage(Message& m)
   at System.Windows.Forms.Application.ThreadContext.ProcessFilters(MSG& msg, Boolean& modified)
   at System.Windows.Forms.Application.ThreadContext.PreTranslateMessage(MSG& msg)
   at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FPreTranslateMessage(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.1.8.17828</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 11 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1031</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>CHRIS\chrpo</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>CHRIS</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16070424 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

    Can you see something interesting :)

    BR
    Lydia Pol
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  • +1 in reply to Lydia Polydorou

    Hi again,

    could it be that the solution is to set the Layout from default to flags layout?

    Screenshot of Trados Studio showing the TermBase Editor with 'Default layout' selected, and an arrow pointing towards the 'Flags layout' option in the dropdown menu.
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    Generated Image Alt-Text
    [edited by: Trados AI at 12:52 PM (GMT 0) on 29 Feb 2024]
  • 0 in reply to Lydia Simplicio

    Hi Lydia,

    sorry for disturbing you, but I would like to know if you have any news regarding my issue.

    I sent to you also the logs. Did I made the inserting on the right way?

    Thanks a lot and kind regards,

    Lydia Polydorou
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