Mistake when we close Studio

Question

We are having a problem when we want to close Studio, sometimes we have a message saying "cannot set the active view to a view that is disable or not a available". I attach a text (with xml tags) that it is describing the mistake Cannot set the active view to a view that is disabled or not available. System.ArgumentException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 Sdl.Desktop.Platform -2147024809 SDL Trados Studio 11.0.0.0 ... Thanks.

Paul Filkin · Answer

Try clicking on View -> Reset Window Layout .

Paul Filkin · Answer

Good catch Bruce. I think Studio writes to the projects.xml when you close Studio so this is probably why you had these problems before. Doing what you do now is handled gracefully in 2015... not in 2009/2011 and maybe not in 2014... I remember this being a problem in previous versions. 
 
Thanks for sharing your observations. 
 
Regards 
 
Paul

Sophia Wessin · Answer

The error just occurred in my Studio 2015 SR2 CU6 after I closed a project via right-click "Remove from list", but "Reset Window Layout" or "Reset View" didn't help. However, that project was the project that I last used, so in the Projects view it was in bold font (= "active") before I removed it. After I had removed the project, I still had 2 other projects in my list, but none of them were/turned active. So I just had to double-click on one of those other projects to open it and thereby make it "active" in the Projects view. Then I could close Studio without problems. I think, it would even have been enough to click the "Set as Active" button in the Ribbon when having selected either of the projects to get the same result and be able to close Studio. I hope this helps. 
 Best regards, 
 Sophia Wessin

Oana Nagy · Answer

Hello Michael Davies < 
 Have you been able to resolve this issue? 
 Maybe closing Studio via the Task manager? 
 Then restart your computer and see if the problem is resolved.

Oana Nagy · Answer

Hello Michael Davies , 
 Glad you have been able to resolve this in the meantime. 
 The vast majority of error messages are actually Windows based and are not unique to Studio and it certainly isn't in our interests to over complicate matters. 
 I can absolutely 100% assure you that this is not part.... 
 Michael Davies said: of a strategy to get more users to purchase maintenance contracts 
 ...as we wouldn't otherwise offer a completely free SDL community, where anyone is free to offer advice and/or ask any technical or otherwise questions they have regarding our products. 
 
 Of course, I would still advise users to purchase a contract because i believe it's a sensible approach to business- especially as a freelance translator. 
 A single yearly fee- provides both unlimited support AND Free upgrades-so you know exactly what costs you have in the coming year and can budget accordingly.

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Mistake when we close Studio