Pretranslate fuction does not work anymore in Studio sdl 2019 both with local tms and with ModernMT

Question

Hi, 
 I've been using SDL TRADOS STUDIO 2019 for a while now. In the past I was able to use the pretranslate function also with MODERNMT AUTOMATED TRANSLATION. 
 I had this issue before updating and also after update. 
 
 Now it does not work anymore. 
 Still If I translate manually MODERNMT DOES TRANSLATE SEGMENT BY SEGMENT (so modernmt works) but STUDIO won't pretranslate anymore. 
 
 Of course the setting are: 
 99% 
 Keep existing translation (because I want it to insert translation only in empty segments but I also tried with Always overwrite and still it does not work anymore) 
 Apply automated translation... 
 
 What can I do? I don't need to pretranslate all the texts everytime but sometimes it is really essential. 
 
 Thank you for your help. 
 
 Alessandra

Davide Conti · Accepted Answer

Hi Alessandra Boninsegni 
 In order to further investigate this, may you send me the log files present in the following folder? Of course, complete the path with your windows username. 
 
 C:\Users\YOUR_USER_HERE\ AppData\Roaming\ModernMT\sdl-trados-studio-15\ Logs 
 
 Waiting to hear from you. Kind regards.

Trados Studio > 1. Trados Studio

Pretranslate fuction does not work anymore in Studio sdl 2019 both with local tms and with ModernMT