Studio 2019 unstable with high CPU usage after the last update

Question

After the last update to Studio 2019 it has become very unstable. CPU usage 25-60% after working for a while + unexpected shutdowns with the message "This type of CollectionView does not support changes to its SourceCollection from a thread different from the Dispatcher thread." 
 Any ideas?

Paul Filkin · Accepted Answer

Tommy Bruvik 
 I suggest you try the usual first. Try a repair first: 
 https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395 
 If that doesn't help then I suggest you log a case. 
 gateway.sdl.com/liveagentlicensing 
 You have two options: 
 1. Submit a case using a webform 2. Use live chat to get a licence reset 
 You want to use the first option and make sure that you refer to this thread so the teams can see what you have tried already.

Trados Studio > 1. Trados Studio

Studio 2019 unstable with high CPU usage after the last update

Top Replies