Hi this is the first time I've installed the software.

Error message when starting SDL Trados Studio failed to initialize view "simplestartview"

<SDLErrorDetails time="08/12/2019 18:27:13">
  <ErrorMessage>Failed to initialize view 'SimpleStartView'.</ErrorMessage>
  <Exception>
    <Type>Sdl.Desktop.Platform.StudioException, Sdl.Desktop.Platform, Version=15.1.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source>Sdl.Desktop.Platform</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   à Sdl.Desktop.Platform.Implementation.StudioWindow.EnsureViewSite(IViewReference viewReference)
   à Sdl.Desktop.Platform.Implementation.StudioWindow.Init()
   à Sdl.Desktop.Platform.Implementation.Studio.CreateWindowInternal(Boolean setActive)
   à Sdl.Desktop.Platform.Implementation.Studio.Run()
   à Sdl.TranslationStudio.Application.ApplicationStartup.RunApplication()
   à Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
    <InnerException>
      <Type>System.IO.FileNotFoundException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
      <FileName />
      <FusionLog />
      <HelpLink />
      <Source>System.Drawing</Source>
      <HResult>-2147024894</HResult>
      <StackTrace><![CDATA[   à System.Drawing.Icon.ExtractAssociatedIcon(String filePath, Int32 index)
   à Sdl.TranslationStudio.Start.Help.StartExplorerBarControl.PopulateOpenExchangeApps()
   à Sdl.TranslationStudio.Start.Help.StartExplorerBarControl..ctor()
   à Sdl.TranslationStudio.Start.Splash.SimpleStartView.OnInit(IViewSite site, ISettingsGroup settings)
   à Sdl.Desktop.Platform.AbstractView.Init(IViewSite site, ISettingsGroup settings)
   à Sdl.Desktop.Platform.Implementation.StudioWindow.EnsureViewSite(IViewReference viewReference)]]></StackTrace>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>15.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>15.1.3.55768</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Professionnel</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1036</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>INES\Administrateur</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>INES</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>6148576 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

I have try gateway.sdl.com/.../communityknowledge and gateway.sdl.com/.../communityknowledge but It doesn't work.

I use the 25 days remaining trial version.

thank you for your help