Hello Victoria Burns ,

If after installing DeepL, you cannot find DeepL as an Automated Translation Provider (not as a TM) as follows-

...then this is likely to be a permissions issue and that you were not logged on as administrator (either in Studio and/or when installing the app).

Please make sure you are logged onto the machine as Admin and try to reinstall the app.

Now restart Studio - as Admin.

Is the problem now fixed?

Hi Steven,

Thanks for the response. I was logged on as the administrator so knew that that couldn't be the reason.

It did suddenly occur to me, though, that I had installed the plugin from my Downloads folder. I moved it out of there, installed it again and it seems to be working fine now.

Thanks again.

Victoria

Hi Steven,

Thanks for the response. I was logged on as the administrator so knew that that couldn't be the reason.

It did suddenly occur to me, though, that I had installed the plugin from my Downloads folder. I moved it out of there, installed it again and it seems to be working fine now.

Thanks again.

Victoria