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No idea, how this happens. I am just doing my translation job when Studio crashes all of a sudden. When restarted, I can fortunately use the offered backup so that I don't lose too much text. It is irritating though. Sometimes I have the idea that some intermediate store is being filled to the brim and that causes the CAT to seek the "emergency brake" by quitting the job suddenly. Has anybody made a similar experience?
Hello Hans-Georg Reiss ,
It is really quite difficult to even try and suggest a solution based on the limited amount of information you have provided-
Please let us know which Office and Windows version you are using. Does this happen with all word files?- or just selected files?.
If there are no error messages, then the PC log files can show where the problem is coming from.
It is of course a good idea to check the Task Manager as well to check for abnormalities.
Oana Nagy | QA Engineer | RWS Group
Hello Hans-Georg Reiss ,
It is really quite difficult to even try and suggest a solution based on the limited amount of information you have provided-
Please let us know which Office and Windows version you are using. Does this happen with all word files?- or just selected files?.
If there are no error messages, then the PC log files can show where the problem is coming from.
It is of course a good idea to check the Task Manager as well to check for abnormalities.
Oana Nagy | QA Engineer | RWS Group
I have Office 2016+ and Windows 7 Home Premium. All of them are regularly updated. The crash does not happen while translating Word files but also Power Point, Excel, ... There is not any error message at all - pop, and that was it. The task manager does not show any irregularities. Please advise
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