Hello maria emanuela pozzi ,

Are you able to use highlight/copy/paste outside of Studio - for example in a normal word document?

(this function is a normal Windows command and not particular to Studio?

Maybe just try rebooting your machine and restarting Studio.

Sure I can. And it works perfectly. And used to work in studio as well. It’s only now that it Sm does not work ally all. Not even with control c and control v. 

Hi Maria,

What version of Studio are you currently using, as there is a known issue in Studio 2019 SR1 in regards to the copy / paste function, which is now resolved in Studio 2019 SR2.

If you are experiencing the issue with Studio 2019 SR2 however, we recommend you open a ticket with Customer Support so we can gather all the necessary data to properly address the issue.

Thank you,

Iszabela

Hi Maria,

What version of Studio are you currently using, as there is a known issue in Studio 2019 SR1 in regards to the copy / paste function, which is now resolved in Studio 2019 SR2.

If you are experiencing the issue with Studio 2019 SR2 however, we recommend you open a ticket with Customer Support so we can gather all the necessary data to properly address the issue.

Thank you,

Iszabela

Hi Iszabela

you were absolutely right: i had downloaded the patch but not installed it yet. now it works properly.

Thank you for your kind advice!!!

Have a nice day!

Emanuela