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TM results - target matches disappeared, TM functions not active

When starting my current Studio 2017 GroupShare project, the view of TM results was suddenly reduced to showing only the source sentence, i. e. all other information (target, matches, field values...) are missing. The fuzzy percentages in the bilingual side-by-side translation window are shown, the TM settings are activated, the GroupShare and a local TM are active, server connection is fine, and the concordance search works as well. So when I search terms, segments or phrases via Concordance, I find all included sentences with my own translation and corresponding matches in all attached TMs. I rebooted SDL, my laptop, reconnected the TMs, without issues. I checked the situation with other projects, same problem in all.

In addition, the functions in the top bar ("insert previous segment", "insert next segment" etc.) are deactivated and I can't find how to reactivate them.

Anyone have an idea what to do? Thanks!!

P.S.: I work with a German interface, so perhaps the commands above are not 100% correct in English.

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  • Hello 

    Thank you for providing these details, and for checking the same functionality in other projects as well - as they are using other resources most probably, the issue seems to be more general.

    Could you please try a soft reset of Studio by using the 'Reset the window layout' button under View? And then re-open the project please.

    If that does not help, please reset Studio as follows:
    rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:
    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0

    Let us know if it solved the issue.

    Best wishes,
    Greta

Reply
  • Hello 

    Thank you for providing these details, and for checking the same functionality in other projects as well - as they are using other resources most probably, the issue seems to be more general.

    Could you please try a soft reset of Studio by using the 'Reset the window layout' button under View? And then re-open the project please.

    If that does not help, please reset Studio as follows:
    rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:
    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0

    Let us know if it solved the issue.

    Best wishes,
    Greta

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