You are currently working on UAT
こんにちは。
用語集が読み込めないエラーが続いたので、studio2017SR1をアンインストールし、インストールし直しました。
結果として用語集は読み込めるようになったのですが、作業中、突然studioが落ちて（シャットダウン）しまいます。
SDL Freshstartを使用してみましたが、状態は変わりません。
ネット検索すると「頻繁に落ちる」「studioではよくあること」などがあり「こまめに保存する」ことが奨められていますが、
以前は突然落ちることはありませんでした。
安心して作業できるようになりたいです。
解決方法をご教示いただければ幸いです。どうぞよろしくお願いいたします。
Make sure that you have the latest versions of Studio AND MultiTerm installed before anything else:
SDL Trados Studio 2017 SR1 - 14.1.10016.54660
SDL MultiTerm 2017 SR1 - 14.2.8.55461
For licensing or installation issues that prevent you from working we have a route for all customers to get help. This can be achieved really quickly using this link:
gateway.sdl.com/liveagentlicensing
You have two options:
1. Submit a case using a webform
2. Use live chat to get a licence reset
You want to use the first option and make sure that you refer to this thread so the teams can see what you have tried already.
Regards
Paul
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Make sure that you have the latest versions of Studio AND MultiTerm installed before anything else:
SDL Trados Studio 2017 SR1 - 14.1.10016.54660
SDL MultiTerm 2017 SR1 - 14.2.8.55461
For licensing or installation issues that prevent you from working we have a route for all customers to get help. This can be achieved really quickly using this link:
gateway.sdl.com/liveagentlicensing
You have two options:
1. Submit a case using a webform
2. Use live chat to get a licence reset
You want to use the first option and make sure that you refer to this thread so the teams can see what you have tried already.
Regards
Paul
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Pau
Thank you for your kind reply.
I updated Studio and MultTterm and the shutdown problem has not occurred since.
Getting your advice was very helpful. Thank you!
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