Hello Patrik Bulak ,

The message 'Object reference...' is very generic and doesnt give us enough information to be able to offer a possible solution.

Please refer to the following Wiki- which explains what information to provide and how-

https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/4159/how-to-get-help-quickly-in-the-sdl-community-technical-forums

Hello , we use Trados Studio 2019 and Windows Server 2012 as an operating system.

The source file is DOCX so I know how to repair it for the succesful export but the problem is that we can't accept all changes in document due the error and therefore update TM (and pre-translation of new source file then).

Could you please help? It's around 50 000 words so accepting one by one would be horrible.

Hello Patrik Bulak ,

Thankls for getting back to me.

Please refer to the Wiki article in my original reply- Its essential we gaet as much information as possible and that you also post the 'Error Stack' as this contains vital informatiojn as to the cause of the error.

Unknown said:

Its essential we gaet as much information as possible and that you also post the 'Error Stack' as this contains vital informatiojn as to the cause of the error.

Ah, I am sorry:

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Hello Patrik Bulak 

When you are posting the error- please click on the dick icon- you can then save the whole error stack to your desktop and then attach this to the thread- 

This will then look something like this- and contains essential data that we need.

You can also expand the error message by clicking on 'stacktrace'

<SDLErrorDetails time="12. 6. 2019 10:13:12">
  <ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>
  <Exception>
    <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Sdl.TranslationStudio.Editor</Source>
    <HResult>-2147467261</HResult>
    <StackTrace><![CDATA[   at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.TrackChanges.AbstractTrackChangesCommandAction.CollectRowsWithTrackChanges(List`1 confirmationLevels)
   at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.TrackChanges.AbstractTrackChangesCommandAction.AcceptAllTrackChanges()
   at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.TrackChanges.TrackChangesAcceptAllAction.Execute()
   at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.<>c__DisplayClass30_0.<ExecuteAction>b__0()
   at Sdl.Desktop.Logger.Log.Resources(Object message, Action action)
   at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle)
   at Sdl.Desktop.Platform.WinForms.IgCommandBarAction.Execute()
   at Sdl.Desktop.Platform.WinForms.IgCommandBarAction._lazyButtonTool_ToolClick(Object sender, ToolClickEventArgs e)
   at Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick(ToolClickEventArgs e)
   at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolClick(ToolClickEventArgs e)
   at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e)
   at Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick()
   at Infragistics.Win.UltraWinToolbars.ToolMenuItem.OnClick()
   at Infragistics.Win.UltraWinToolbars.PopupMenuItemUIElement.DoClickProcessing(MouseEventArgs e)
   at Infragistics.Win.UltraWinToolbars.PopupMenuItemUIElement.OnMouseUp(MouseEventArgs e)
   at Infragistics.Win.TextUIElementBase.OnMouseUp(MouseEventArgs e)
   at Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e)
   at Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e)
   at Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e)
   at Infragistics.Win.UltraWinToolbars.PopupControlBase.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>15.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>15.1.2.48878</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows Server 2012 R2 Standard</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1250</CodePage>
    <LoggedOnUser>SKRIVANEK\patrik.bulak</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>PRG-RD-SH21</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16776756 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Ok, thank you for your patience. Here you go. See the XML attached.

Hello Patrik Bulak ,

Thanks for this- exactly what we need

The following would suggest that it is the 'track changes' that is causing the problems 

<StackTrace><![CDATA[ at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.TrackChanges.AbstractTrackChangesCommandAction.CollectRowsWithTrackChanges(List`1 confirmationLevels)
at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.TrackChanges.AbstractTrackChangesCommandAction.AcceptAllTrackChanges()

..and after a little more research it would seem this is a very rare case scenario and could be caused by 'empty tracked changes'.

Make sure that always working with "All segments" and not with "All content" in Studio> Review tab> Display Filter and manually accept the changes.

If this does not help- then please take a look at the following article for a workaround.

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032866

Did this help?

Hi ,

thank you for your help but this doesn't work. I've made 3 replacements as I read the article and the problem remains the same: after opening sdlxliff there are still unacceptable changes:

Any other idea?

Hi ,

thank you for your help but this doesn't work. I've made 3 replacements as I read the article and the problem remains the same: after opening sdlxliff there are still unacceptable changes:

Any other idea?

Hi Patrik Bulak

What I would try is:

1) Restart (not repair) Studio. It somehow works itself into a hole and a restart will fix it.

2) If a restart does not fix it:

a) backup the SDLXLIFF in case this does not work

b) use Notepad++ or similar to find the problematic places in the SDLXLIFF. Look for mtype="x-sdl-deleted" and <mrk mtype="x-sdl-added" or sdl:revid=

Delete the whole node from <mrk ... to ...</mrk>. In my test case, this is left:

If you did all of this (like the KB article described) and there are still problems, I'd look for the strings "x-sdl-added" and "x-sdl-delete" individually, also "sdl:revid=", just to see whether there are fragments left.

Daniel

Hi @Daniel Hug, thank you!

Anyway, this way is very similiar to accepting the changes one by one directly in Studio Ctrl+F9 which would be the least effective method. (Restart of TS didn't help.)

Hi Patrik Bulak

if Steven is right and the problem is caused by an empty tracked change, you could try looking for this (Notepad++, Regex): 

<mrk mtype="x-sdl-(deleted|added)" sdl:revid="\w+-\w+-\w+-\w+-\w+"\s?/>.<\/mrk>

Daniel

Hi @Daniel Hug and ,

you mean just like this?

Hi Patrik Bulak

Yes, that is what I meant. "Replace all", but do backup your SDLXLIFF file before you do this. (So you tried and it did not find any occurrences?)

You could make the regex more tolerant like this:

<mrk mtype="x-sdl-(deleted|added)".*?>.<\/mrk> and just search if there are any occurrences?

Daniel

Then I get this:

Any other idea?

I thought you might just want to "find" them to have a look, not delete them (replace with empty sting)...

Unknown said:

You could make the regex more tolerant like this:

<mrk mtype="x-sdl-(deleted|added)".*?>.<\/mrk> and just search if there are any occurrences?

I think at this point you would have to make the file itself accessible otherwise it is getting to tentative. I don't know whether this is possible for you.

Daniel

Hi Patrik Bulak

maybe I should have mentioned this at the beginning, but if this is a big job and there would be many hours of work involved to fix it, it might be the most efficient way to go about it to get a service contract with SDL. I think (please check before you sign the dotted line) they would sort out these issues for you. And you would have this access for a whole year, so it might really pay of. Steven Whale could surely advise.

Daniel