Hi Michael Bauer

Works fine for me too.

With the SDL products closed, try renaming the following folder:

C:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0

add _old to its name for example.

Then restart your system then restart Studio.

That might sort it out...

Fingers crossed!

Ali :)

Thank you for the suggestiong but I only installed it three days ago, so somehow I doubt I've managed to corrupt my profile in that short time and I'd rather find a less ham-fisted way of fixing this issue that doesn't involve me having to re-create a user profile, with the whole nine yards that entails.

Hi Michael Bauer

Sometimes it is the actual installation process that goes awry. You could try a Windows Repair of Studio via Control Panel. It doesn't reset any settings.

If you don't want to lose your user profile, all you have to do before the '15.0.0.0' reset is first go to 'File > Setup > Manage User Profiles > Export user settings'. 

Then, after the reset you go to go to 'File > Setup > Manage User Profiles > Change User Profile' then browse to and change to the settings file you exported, and you won't have to enter any custom settings other than the five languages (not even that if you have a Professional license).

You could try reinstalling, of course, then if that didn't work you'd have the right to contact Installation support and ask them to fix it for you.

I know these are basic steps just one beyond 'is it plugged in/switched on?' but sometimes they are all that is needed.

All the best,

Ali

Hi Michael Bauer

Sometimes it is the actual installation process that goes awry. You could try a Windows Repair of Studio via Control Panel. It doesn't reset any settings.

If you don't want to lose your user profile, all you have to do before the '15.0.0.0' reset is first go to 'File > Setup > Manage User Profiles > Export user settings'. 

Then, after the reset you go to go to 'File > Setup > Manage User Profiles > Change User Profile' then browse to and change to the settings file you exported, and you won't have to enter any custom settings other than the five languages (not even that if you have a Professional license).

You could try reinstalling, of course, then if that didn't work you'd have the right to contact Installation support and ask them to fix it for you.

I know these are basic steps just one beyond 'is it plugged in/switched on?' but sometimes they are all that is needed.

All the best,

Ali

Weird, it started working normally again today all by itself. Computers, eh?