I was trying to open .wsxz file in SDL Trados 2019. However, I got stuck in package import preparation window. It says: Object reference not set to an instance of an object. So how can I open this package?
You are currently working on UAT
I was trying to open .wsxz file in SDL Trados 2019. However, I got stuck in package import preparation window. It says: Object reference not set to an instance of an object. So how can I open this package?
Hello Mari Suutarinen,
Can you please make a repair to Studio and try again.
For the repair you can use the steps on the article below:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
or install the Fresh start app from our app store:
https://appstore.sdl.com/language/app/sdl-freshstart/876/
Hope this can help you.
Best regards,
Ana-Maria Matefi
Ana-Maria Matefi | RWS Group
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