You are currently working on UAT
I am working in a language pair that I did not add in the original language pairing for a project. I have tried to uninstall Trados and reinstall it as suggested and the licence has been deactivated. Unfortunately, when it is reinstalled, the original language pairings reappear and I cannot change them or install my project.
Does anyone have any helpful suggestions?
Thanks in advance.
Maggie
Hi Maggie Watts,
If you already have the 5 languages selected in Studio you will have a couple of options to add the new one:
1. Run a Studio repair
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395 (Workaround 1)
2. Try this plugin, it will reset your Studio setting so you will start the configuration from the very beginning:
https://appstore.sdl.com/language/app/sdl-freshstart/876/
3. Contact the technical team to help you with the initial installation, in here:
https://gateway.sdl.com/webtocase
Hope this helps!
Oana Nagy | QA Engineer | RWS Group
Hi Maggie Watts,
If you already have the 5 languages selected in Studio you will have a couple of options to add the new one:
1. Run a Studio repair
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395 (Workaround 1)
2. Try this plugin, it will reset your Studio setting so you will start the configuration from the very beginning:
https://appstore.sdl.com/language/app/sdl-freshstart/876/
3. Contact the technical team to help you with the initial installation, in here:
https://gateway.sdl.com/webtocase
Hope this helps!
Oana Nagy | QA Engineer | RWS Group
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