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Hi everyone!
Hope you can help me. I've seen this error message in relation to a Mac, but because mine a Wn PC, it does not apply, hence the post.
Today is 6 May 19. On Sat 4 I was working on a translation and Word just shut down unexpected. I tried to opene it again, quite a few times, and wouldn't start. I thought "Maybe there are some Office updates", and actually there were, so I installed them. In the meantime, I carried on working on Trados. I've got SDL TRADOS STUDIO 2017 PRO, by the way and Office 365.
After the installation, I confirmed a segment and I got this error message. I restarted the computer, but the problems still persists. I can open Word now, but I cannot cofirm my segments.
Attached is the xml file generated by Trados.
I sincerely hope you can help me. I have to deliver this file and other two (not yet started) by the end of this week! And I'm freaking out!!
Kind regards,
Carina
<SDLErrorDetails time="06/05/2019 10:33:18">
<ErrorMessage>Unable to locate if Microsoft Word is installed on this machine</ErrorMessage>
<Exception>
<Type>SoftTran.GrammarChecking.Api.SpellCheckerException, SoftTran.GrammarChecking.Api, Version=1.3.0.0, Culture=neutral, PublicKeyToken=57aef5c8fb228348</Type>
<HelpLink />
<Source>SoftTran.GrammarChecking.MSWord</Source>
<HResult>-2146232832</HResult>
<StackTrace><![CDATA[ at SoftTran.GrammarChecking.MSWord.MSApplicationWrapper.StartWord()
at SoftTran.GrammarChecking.MSWord.MSWordGrammarCheckerWrapper..ctor()
at SoftTran.GrammarChecking.MSWord.MSWordGrammarCheckerManager..ctor()
at Sdl.MSGrammarChecker.Extended.MSGrammarCheckerMain.get_GrammarCheckerManager()
at Sdl.MSGrammarChecker.Extended.MSGrammarCheckerMain.Initialize(IDocumentProperties documentInfo)
at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo)
at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo)
at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo)
at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo)
at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.Initialize(IDocumentProperties documentInfo)
at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Initialize(IDocumentProperties documentInfo)
at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.Initialize(IDocumentProperties documentInfo)
at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.Initialize(IDocumentProperties documentInfo)
at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.SingleParagraphUnitBilingualParser.ParseNext()
at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext()
at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.VerifySegment(ISegmentContainerNode segmentContainerNode, IParagraphUnitContainerNode paragraphContainerNode, IFileContainerNode fileContainerNode)
at Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.VerifySegment()
at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractConfirmSegmentAction.ExecuteActiveSegment()
at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractConfirmSegmentAction.Execute()
at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.<>c__DisplayClass30_0.<ExecuteAction>b__0()
at Sdl.Desktop.Platform.Implementation.Services.Log.Resources(Object message, Action action)
at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle)
at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteActionForShortcut(Keys shortcut)
at Sdl.Desktop.Platform.WinForms.StudioWindowForm.OnKeyDown(KeyEventArgs e)
at System.Windows.Forms.Control.ProcessKeyEventArgs(Message& m)
at System.Windows.Forms.Form.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
at System.Windows.Forms.Control.ProcessKeyMessage(Message& m)
at System.Windows.Forms.Control.WmKeyChar(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>14.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>14.1.10015.44945</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1033</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>OFFICE-PC\Carina</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>OFFICE-PC</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>16693912 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
