You are currently working on UAT
Windows 10 has just installed its October 2018 update, and I can't open Studio Freelance 2019 anymore (opens but won't respond when I want to open a file to translate). Would it help if I deinstalled Studio ? Do I need to send my license back ?
Thanks, Sophie
Hello Sophie Marnat ,
Apologies for the late reply- it would seem that your original post was posted in an incorrect forum.
If you have any questions regarding Studio- please popst in the following group-
https://community.sdl.com/product-groups/translationproductivity/f/studio
It sounds as though the Windows update may have corrupted the Studio installation (first case I have heard of so far)
Therefore please try resetting Studio with the following (free) app
Oana Nagy | QA Engineer | RWS Group
Hello Sophie Marnat ,
Apologies for the late reply- it would seem that your original post was posted in an incorrect forum.
If you have any questions regarding Studio- please popst in the following group-
https://community.sdl.com/product-groups/translationproductivity/f/studio
It sounds as though the Windows update may have corrupted the Studio installation (first case I have heard of so far)
Therefore please try resetting Studio with the following (free) app
Oana Nagy | QA Engineer | RWS Group
Thank you Steven. In the meantime, I found a help page about repairing Studio, applied the advice, and now it works fine ! I'll keep the link for future reference, just in case. Thanks again.
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