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How To Get Support for Trados Studio Without a Support and Maintenance Contract

We have seen some feedback from our customers that they do not know where to get Technical Support if they do not have a Support and Maintenance Contract. Posting here on the SDL Community is a very good place to start but this knowledge base article outlines your options:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0025896

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How To Get Support for Trados Studio Without a Support and Maintenance Contract We have seen some feedback from our customers that they do not know where to get Technical Support if they do not have a Support and Maintenance Contract. Posting here on the SDL Community is a very good place to start but this knowledge base article outlines your options: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0025896
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Oana Nagy over 7 years ago +3

Hi Denise Baldwin , Customers without support contracts might also like this article- community.sdl.com/.../4159.how-to-get-help-quickly-in-the-sdl-community-technical-forums Explains what information…

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Oana Nagy over 7 years ago

Hi Denise Baldwin ,

Customers without support contracts might also like this article-
community.sdl.com/.../4159.how-to-get-help-quickly-in-the-sdl-community-technical-forums

Explains what information to post in the community such as the error stack/images etc and how to do it.

Oana Nagy | QA Engineer | RWS Group
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Oana Nagy over 7 years ago

Hi Denise Baldwin ,

Customers without support contracts might also like this article-
community.sdl.com/.../4159.how-to-get-help-quickly-in-the-sdl-community-technical-forums

Explains what information to post in the community such as the error stack/images etc and how to do it.

Oana Nagy | QA Engineer | RWS Group
Cancel
Vote Up +3 Vote Down

Sign in to reply

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate

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