SDL MultiTerm 2019 -15.0.2.49020 not recognizing existing terms in Editor, but aware that terms exist

Question

Dear All, 
 I have the latest version of MultiTerm installed: SDL MultiTerm 2019 -15.0.2.49020, but the problem described below has been around forever. 
 I have noticed time and again that MultiTerm does not recognize terms from the termbase (about which my memory serves me better), but when asked to add the term suddenly tells me that the term already exists: 
 
 So, the term exists and Trados knows it, but the term is not recognized in the source segment and there is no red bracket above it. 
 Any ideas? 
 Best regards, 
 Pavel

Oana Nagy · Answer

Hello HAKAN KIYICI , 
 Can you give me a support number so I can follow this up please. 
 HAKAN KIYICI said: but was told to log them one by one in one of the SDL portals. 
 In the mean time, can you confirm that moving to the next term and then back again at least provides a 'workaround' at this stage please.

Trados Studio > 1. Trados Studio

SDL MultiTerm 2019 -15.0.2.49020 not recognizing existing terms in Editor, but aware that terms exist

Top Replies