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Suddenly after a recent update my Studio 2017 keeps crashing while I'm working on a project. Sometimes there's a warning, sometimes not.
You are currently working on UAT
RWS Community
You are currently working on UAT
Suddenly after a recent update my Studio 2017 keeps crashing while I'm working on a project. Sometimes there's a warning, sometimes not.
Oana Nagy | QA Engineer | RWS Group
Hi Steven,
I have been having the same problem, but not as frequently as Diane. I am also running Studio 2017 SR1.
I have already reverted from Studio 2019 to Studio 2017 SR1 due to problems. Now I am thinking of reverting back to Studio 2017.
Do you have a link to the install package for Studio 2017 (not SR1), along with a link to the corresponding version of Multiterm?
With respect to the problem Diane mentions, I have checked the link in your post. Windows is up-to-date. Studio is whitelisted.
The Studio window just disappeared. Simply closed itself. One second it was there, the next it was gone.
This probably happens about once a week or less often. It is always a surprise when it happens.
I was working in Word at the time. I think I moved the cursor from Word back to Studio, but it all happened so fast that I am no longer sure what I did at that final moment.
Just guessing, but I also recently had a problem with what looked like a memory leak. Studio was running incredibly slowly and when I checked the Task Manager it was using close to 2GB of memory. So I saved my files and exited Studio before it crashed.
I don't know whether that was the problem this time, as I had been working in Word for a while. But Studio might have been increasing its memory use in the background for half an hour or more before I switched from Word back to Studio.
Luckily I have not lost any significant amount of work so far, but I would feel safer using Studio 2017 instead of Studio 2017 SR1.
Best regards,
Bruce Campbell
