Program files location issue? Problem creating new project.

Question

I cannot seem to use my Trados Studio 2014 Freelance - when I try to create a new project, or even using a previous project, I keep getting an error message that says 'could not create default folder'. Error messages show 'Could not create default folder' and 'access path denied'. Please help urgently.

Paul Filkin · Answer

Hi Marli Viljoen-Barnard 
 
I'd start with a reset. You could use this app for the reset and this will also explain what you will lose by carrying out a reset before you do it: 
 
 appstore.sdl.com/.../ 
 
But if you'd rather do this manually then rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio: 
 
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\11.0.0.0 
 
So the path would become this: 
 
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\11.0.0.0_old 
 
If you can't find this folder then you need to unhide your hidden files/folders: 
 
 www.howtogeek.com/.../

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Program files location issue? Problem creating new project.