Hi Jessica Levin  

Worry not! If it is happening since you upgraded 2019, you probably just need to log out and in again as described here:

Language Cloud 'not currently subscribed' solution

If that doesn't work, you can get help here:

Language Cloud Help

All the best,

Alison

Hi Jessica Levin

I hope that you find that it does work for you!

If not, the developer who created it has said it works for him - and it also works fine for me - but that now the SDL developers are back at work after the holidays they should be able to find a solution soon for those it does not work for, hopefully!

All the best!

Ali :)

Hi paul,

Thank you for your help.

I have looked at the posts and they do show the same issues that I have, but I do have a Free account setup for a while now, and it has been working fine until last week (SR1???)...

I do not get any error message, but I can see that LC is not responding because I never get any suggestions, although I do have that on my main window:

???

Again, thank you for your help,

Jessica

I finally got suggestions by LC...

I went into the project parameters and choose (again) LC for my TM and I disabled the first LC...  it worked!

however, now I have another issue... I cannot confirm any segment! every time I get:

I have reload Languagetool , but still not working...

thank you again,

Jessica