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Problems with installing SDL Trados Studio 2017 SR1 CU15

Denise Baldwin

If you are experiencing any issues with the latest update to SDL Trados Studio 2017 SR1 CU15 please follow the instructions in this knowledge base article.  We have found that if you do not restart your computer after the update you may get an error:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032439

If you still experience issues, please log a support case.

Best regards

Denise
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    Just updating this thread.  The initial release was removed while the engineering team looked at the problem.  They have now resolved it and will release CU15 again week commencing 17 December.

    Here's a short FAQ explaining what this re-release means:

    1. If you have already installed Trados Studio 2017 SR1/../CU13/CU4, what update will you receive?
      If you have Automatically check for updates or Automatic Download and update options configured in Studio, then once we restart the auto update server on Monday you will receive an update notification with the new CU15.

    2. What happens if you have already updated to Trados Studio 2017 SR1 CU15?
      You will not receive any notifications about this change as you already have a working CU15 on your machine.

    3. Are there any changes between the initial released CU15 and the planned version on Monday?
      There are no changes between the two releases in terms of product functionality. The fix only affects the installer.

    4. Are there any fixes in Multiterm 2017 CU7?
      There are no fixes in Multiterm 2017 CU7. The only reason we stopped this version from updating as well is because it only works with CU15.

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