Problem with hidden text on Word files after Trados 2017 SR1 last update

Question

Hi, I have several problems after last cumulative update of Trados 2017 SR1. Every time I try to create a project with a Word file that contains hidden text, the program returns the following error "Value cannot be null. Parameter name: input". I tried on many Word files with hidden text, both docx and doc, but without success. Before this update everything was fine. I also used the old Word filter, but the problem persists. Is there anyone who has the same problem and has a solution? 
 Thanks in advance .

Paul Filkin · Answer

Hi Celestino Genovesi

On the basis I don't have this problem I'd suggest you carry out a reset. You could use this app for the reset and this will also explain what you will lose by carrying out a reset before you do it:

appstore.sdl.com/.../

But if you'd rather do this manually then rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0

So the path would become this:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0_old

If you can't find this folder then you need to unhide your hidden files/folders:

www.howtogeek.com/.../

A reset often cures strange things so always worth a try.

Regards

Paul

Paul Filkin | RWS

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Problem with hidden text on Word files after Trados 2017 SR1 last update