Hi Ilse Van Eylen 

Try removing the TM from your settings, close Studio, then reopen Studio and add it again. If that doesn't help then try a reset. You could use this app for the reset and this will also explain what you will lose by carrying out a reset before you do it:

appstore.sdl.com/.../

But if you'd rather do this manually then rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio (based on Studio 2017 - change the version number if you have a different version):

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0

So the path would become this:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0_old

If you can't find this folder then you need to unhide your hidden files/folders:

www.howtogeek.com/.../

Hi Ilse Van Eylen 

Try removing the TM from your settings, close Studio, then reopen Studio and add it again. If that doesn't help then try a reset. You could use this app for the reset and this will also explain what you will lose by carrying out a reset before you do it:

appstore.sdl.com/.../

But if you'd rather do this manually then rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio (based on Studio 2017 - change the version number if you have a different version):

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0

So the path would become this:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0_old

If you can't find this folder then you need to unhide your hidden files/folders:

www.howtogeek.com/.../