Cannot include comments for translation in SDL Studio 2019

Question

Dear all, 
 I need to translate a PowerPoint file and the comments it contents with SDL Studio 2019. Although I checked the different boxes to do so in the Options for the PowerPoint files, the comments do not appear for translation (it worked fine with SDL Studio 2017). Is there a new subtlety I didn't catch in SDL Studio 2019 ? 
 Thanks very much. 
 V&eacute;ronique

Alison Field · Answer

Hi V&eacute;ronique Antoine 
 Just checking that you know the following: 
 If you are translating the file via 'Translate single file' then 'File>Options' is the place to make your settings changes. 
 If, however you are working in a project, whether it is since you created one via 'Translate single file' or if it's a project you created yourself or opened from a package received from a client, you need to make your settings in 'Project Settings' 
 Any setting made in Project settings will override the same setting made under File>Options. The settings made via File>Options only take effect on projects created AFTER the setting is made. 
 Also, there are 4 different filetypes for PowerPoint in the filetype settings list by default. Are you sure you've made the change to the filetype version relevant to the PowerPoint you're working on? 
 
 As the default settings is to have 'Comments' unticked, maybe it's not ticked in the correct version... 
 I hope one of my suggestions is appropriate to resolving your issue. 
 All the best, 
 Ali

Paul Filkin · Answer

Hi Véronique Antoine 
 
If you review the release notes you'll see a small note advising changes to the default settings. Extraction of notes is no longer the default so you need to make this change to your settings. 
 
Regards 
 
Paul

Paul Filkin · Answer

Hi Véronique Antoine Perhaps you can share the source file, and maybe your project, so we can see what mighth be wrong? If this is possible send them to pfilkin@sdl.com

Paul Filkin · Answer

Hi Véronique Antoine 
 
I suggest realised I seem to have missed your email with the files... at least I can't find them in my folders. Many apologies for that. If you still have this problem please send them though again.

Paul Filkin · Answer

Hi Joël Rooms 
 
Can you share your files with me too? pfilkin@sdl.com Or at least a sample file that won't behave the way you want.

Paul Filkin · Answer

Hi Joël Rooms 
 
Kudos to your Student then! Perhaps you might find this useful: 
 
 multifarious.filkin.com/.../ 
 
That's the best explanation I've seen to understand these things, from Jerzy Czopik

Trados Studio > 1. Trados Studio

Cannot include comments for translation in SDL Studio 2019