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Studio v2017 (CU 12) hangs on adding a new term (MultiTerm CU 6)

The name of the topic says it all: when trying to add a new term from inside the Editor, the cursor turns into a circle and Trados hangs. The term is added to the termbase, however, Trados is unresponsive and needs to be restarted.

 

I have tried the following:

- Recreated the termbase from scratch

- Rolled back a Windows security update to Flash

 

Nothing seems to help. Ideas?

 

Best regards,

Pavel

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  • Former Member
    0 Former Member

    Pavel Tsvetkov said:
    - Rolled back a Windows security update to Flash

    Pavel, I don't think you need to go that far. The operating system (Windows 10, I assume) is seldom the culprit when an application, any application (SDL, Microsoft, Adobe, Google, etc.) is not working as expected. I know this for a fact having worked as the IT guy in a previous job, and with all sorts of computers, for years. I've seen in this forum people doing all that, which is basically overkill. If you have a problem with MultiTerm, deal with MultiTerm only. On the other hand, a termbase is simply a database which MultiTerm, in turn, manipulates; so, recreating a termbase may not solve anything. Of course, you can always "reorganize" (there's a function for that) a termbase within MultiTerm desktop. Everytime something does not work, always, yes, always, make sure first that the application in question is updated and you are running the latest update or cumulative update. And unless you don't perform a regular update of your computer (which, by the way, is sort of automatic in Windows) then, deal with the operating system, but that instance is rare, that is, that the operating system is causing an application to malfunction. Of course, I would not promise anything if the operating system is Windows 7 (12 years old already!) or even Windows 8 (7 years old now). At any rate, for MultiTerm questions, please, be my guest.

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  • Former Member
    0 Former Member

    Pavel Tsvetkov said:
    - Rolled back a Windows security update to Flash

    Pavel, I don't think you need to go that far. The operating system (Windows 10, I assume) is seldom the culprit when an application, any application (SDL, Microsoft, Adobe, Google, etc.) is not working as expected. I know this for a fact having worked as the IT guy in a previous job, and with all sorts of computers, for years. I've seen in this forum people doing all that, which is basically overkill. If you have a problem with MultiTerm, deal with MultiTerm only. On the other hand, a termbase is simply a database which MultiTerm, in turn, manipulates; so, recreating a termbase may not solve anything. Of course, you can always "reorganize" (there's a function for that) a termbase within MultiTerm desktop. Everytime something does not work, always, yes, always, make sure first that the application in question is updated and you are running the latest update or cumulative update. And unless you don't perform a regular update of your computer (which, by the way, is sort of automatic in Windows) then, deal with the operating system, but that instance is rare, that is, that the operating system is causing an application to malfunction. Of course, I would not promise anything if the operating system is Windows 7 (12 years old already!) or even Windows 8 (7 years old now). At any rate, for MultiTerm questions, please, be my guest.

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