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Unexpected .idml to .docx source file format change

Pavel Tsvetkov

Dear All,

 

A client sent to me a .idml.sdlxliff file for TEP, which we handled and returned in the same format. It must be noted that three different linguists worked on the file on my end (translator-editor-proofreader) and it is quite possible that three versions of Trados were used.

Finally, the TEP file was sent back to the client in the same .idml.sdlxliff format.

Now the client complains that when they try to export the resulting translation, they get a .docx file instead of the expected .idml file, which, according to them, was the format of the source file.

I am not sure how to comment on that, no format change has happened on our end. And is such a change even possible?

 

Best regards,

Pavel
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  • 0 in reply to Pavel Tsvetkov
    So the "released_prepped.idml" was a docx. To check what was the source, go to File, chose Advanced save and "Save source as". Then you can see, what the source was.
    If the source was IDML indeed, and the target produces DOCX, so you should win a Nobel prize, really...

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