API KEY cannot be validated with Google. Why? (TRADOS 2017)

Question

Hello, I have an urgent request since I am on a new computer and just reinstalled SDL Trados 2017 to find out that the Google API key is not working. 
 
 I have used it until yesterday and it works today on a friend computer with trados but somehow my Trados seems not able to validate the API key with google. 
 
 Any suggestions?

Paul Filkin · Answer

Hi Valentino Garosi , 
 
Which applicatio are you using with Google? The out of the box Google Translate provided in Studio or some an app that also uses Google Translate? If it's out of the box then prhaps try a reset as this often solves mysteries like this. You could use this app for the reset and this will also explain what you will lose by carrying out a reset before you do it: 
 
 appstore.sdl.com/.../ 
 
But if you'd rather do this manually then rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio: 
 
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0 
 
So the path would become this: 
 
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0_old 
 
If you can't find this folder then you need to unhide your hidden files/folders: 
 
 www.howtogeek.com/.../

Trados Studio > 1. Trados Studio

API KEY cannot be validated with Google. Why? (TRADOS 2017)