Corrupt TM

Question

Help please. I've been plagued with this problem for a long time. I know this issue has been posted before, but despite many searches, I can't fix it. 
 One of my TMs is apparently corrupt. I have been able to use it so far, but now Studio gives me an error message: "An error has occurred... The translation data memory file is corrupt." I've downloaded and installed the SDL TM repair but it doesn't seem to work. 
 I'm no tech person, I need a quick and simple solution. I just want to do my work...

Oana Nagy · Answer

Hello Kimberly De Haan 
 Would it be possible for you to post the error stack please- 
 
 Also, are you running the Repair TM as 'admin'? 
 Do you get any error messages when trying to run the app (Integrity check or repair)?

Oana Nagy · Answer

Hello Kimberly De Haan , 
 
Sorry for the Language Cloud issues- 
 
You can resolve this here- 
 community.sdl.com/.../17652 
 
Please refer back to my original reply and follow the instructions regarding posting the error. 
If you are still having issues- I can set up a remote webex to help you.

Oana Nagy · Answer

Hello Kimberly De Haan (KimberlyDe Haan), 
 Thank you for your time on Friday. 
 Although I could see there were issues on your machine - after receiving your files I have run a few tests and are unable to replicate these on either a Windows 7 or W10 machine and had no issues opening the TM's in either Studio 2015 or Studio 2017. 
 As an example- 
 
 I have emailed you with more details and attached repaired TM. 
 Does this make any difference for you? 
 If not we will need to investigate further.

Oana Nagy · Answer

Hello Rodica Dobrescu , 
 When you say the TM repair is not working- do you get any error messages at all? 
 Any additional information you can provide would be most welcome. 
 Are you able to share the TM with me? (swhale@sdl.com).

Trados Studio > 1. Trados Studio

Corrupt TM