Please check the email address that you are trying to log in under.
It appears that the email address we have for you is not connected to an account that holds the licenses.
Therefore I would suggest contacting either 'HJS or MK' (the two registered admins) on the account and being added as ADMIN to the account.
Then you should not have any further issues.
If you wish, you can contact me direct (swhale@sdl.com).