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Error when trying to Export and Update/Merge TM in Studio 2017

Eve Bodeux

I cannot export (or update/merge, since that requires an export during that process, using the UPGRADE TRANSLATION MEMORIES function). I get the error below with the cryptic "type" and "HRresult" when I try to export. 

Does anyone know what this means and how to resolve? Or what else I can do to find out more info? 

Thanks!

Eve

 

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  • 0

    Hi  

    Can you post the error stack and not just a partial screenshot?  It'll be more helpful.

    Paul Filkin | RWS

    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • 0 in reply to Paul Filkin

    Thanks, Paul, I think I am uploading the XML file it saved out for me. Can you see it correctly?

     

     

    Fullscreen sdlerror-2017115-20h45m35s.sdlerror.xml Download 
    <SDLErrorDetails time="11/5/2017 8:45:52 PM">
  <ErrorMessage>One or more errors occurred.</ErrorMessage>
  <Exception>
    <Type>Sdl.LanguagePlatform.Core.LanguagePlatformException, Sdl.LanguagePlatform.Core, Version=1.6.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source>Sdl.LanguagePlatform.TranslationMemoryApi</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   at Sdl.LanguagePlatform.TranslationMemoryApi.FileBasedTranslationMemoryLanguageDirection.GetTranslationUnits(RegularIterator& iterator)
   at Sdl.LanguagePlatform.TranslationMemoryApi.TranslationMemoryExporter.Export(TMXWriter writer)
   at Sdl.LanguagePlatform.TranslationMemoryApi.TranslationMemoryExporter.Export(String fileName, Boolean overwriteExisting)
   at Sdl.TranslationStudio.Common.Jobs.ExportSdltmToTmxJobRequest.ExportFileBasedTranslationMemory()
   at Sdl.TranslationStudio.Common.Jobs.ExportSdltmToTmxJobRequest.Execute(IJobExecutionContext context)
   at Sdl.Desktop.Platform.Implementation.Services.Job.<_worker_DoWork>b__3()
   at Sdl.Desktop.Platform.Implementation.Services.Log.Resources(Object message, Action action)
   at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>14.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>14.1.6329.7</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>DESKTOP-FIUV2GM\go-gl</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-FIUV2GM</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>8291416 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
  • 0 in reply to Eve Bodeux
    Hi, Paul, Just checking on this - if you had any ideas. Thanks! ~ Eve
  • 0 in reply to Eve Bodeux
    Have you already tried repairing your Studio installation? And, if that would not help, resetting Studio? Just check this article for learning how to do that: gateway.sdl.com/.../communityknowledge

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  • 0 in reply to Eve Bodeux
    Hi ,

    Many apologies for not getting back to you on this yet. I was going to suggest you run a repair on the TM but before doing that I asked the development team if the stack pointed to anything else obvious. I still didn't get a response on this so I'm going to suggest you do the following:

    1. Make sure you are updated to CU8 that was released today (automatic update)
    2. Try it again and if you still get the error run a repair on your TM(s) - appstore.sdl.com/.../

    You can also send me two TMs that give you this problem and I can test it on my machine if you like? email them to pfilkin@sdl.com or at least send me a link to the TMs in dropbox, wetransfer, googledrive or something like that.

    Paul Filkin | RWS

    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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