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Object reference not set to instance of an object

Hello,

We are having an issue trying to import the attached file into TRADOS.
When importing it as a single document it takes a lot of time and the loading bar freezes.

Similarly, when we create a new project and try to load it as a file, the following error is generated:

"Object reference not set to instance of an object"

 

Please see the details below

 

<?xml version="1.0"?>
-<SDLErrorDetails time="2017/07/05 15:55:54">
<ErrorMessage>オブジェクト参照がオブジェクト インスタンスに設定されていません。</ErrorMessage>
-<Exception>
<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink/>
<Source>Sdl.FileTypeSupport.Filters.Excel</Source>
<HResult>-2147467261</HResult>
-<StackTrace>
-<![CDATA[   場所 Sdl.FileTypeSupport.Filters.Excel.ExcelHelper.ConvertExcelFiles(String fileName, String outputFileName, Int32 outputFileType)
   場所 Sdl.FileTypeSupport.Filters.Excel.PreTweaker.TweakFilePreParsing(IPersistentFileConversionProperties properties, IPropertiesFactory propertiesFactory)
   場所 Sdl.FileTypeSupport.Framework.Integration.FileExtractor.RunFileTweakersPreParsing(IPersistentFileConversionProperties properties)
   場所 Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext()
   場所 Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
   場所 Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
   場所 Sdl.ProjectApi.AutomaticTasks.Conversion.ConversionTask.ProcessFile(IExecutingTaskFile executingTaskFile)
   場所 Sdl.ProjectApi.AutomaticTasks.AbstractFileLevelAutomaticTaskImplementation.Execute()]]>
</StackTrace>
</Exception>
-<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>12.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>12.2.5082.0</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Enterprise</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1041</OperatingSystemLanguage>
<CodePage>932</CodePage>
<LoggedOnUser>APAC\1354674</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>19HWJP008455</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>8268312 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
 

Request you to kindly assist on the same.

 

Thanks,

Archana

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