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Question

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Guillaume Bergeron · Answer

Dear Annie, 
 
I can confirm that the order has been processed and that your license will be released soon. 
 
Kind regards, 
 
Guillaume

Guillaume Bergeron · Answer

Hi Annie, 
 
Just give me a few minutes please as I’m looking into why this is delayed (license release) as normally this is immediate. 
I will get right back to you. 
 
Kind regards, 
 
Guillaume

Guillaume Bergeron · Answer

Hi Anne, 
 
Good news- the license is now available in your SDL account. 
 
Thank you for raising this as we are looking into why this took so long in your case. 
 
Please accept our apologies for the delay. 
 
Kind regards, 
 
Guillaume

Trados Studio > 1. Trados Studio

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