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"Deepl" plugin error with specific (bigger) files - trados 2021

Rodrigo Ruivo

Trados Studio 2021 SR2 - 16.2.8.9097

Deepl plugin

Files are not being pretranslated with deepl. Other smaller file (from other project) work fine

<SDLErrorDetails time="19/01/2022 18:54:29">
<ErrorMessage>Ocorreram um ou mais erros.</ErrorMessage>
<Exception>
<Type>System.AggregateException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink/>
<Source>mscorlib</Source>
<HResult>-2146233088</HResult>
<StackTrace>
<![CDATA[ em System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) em System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification) em System.Threading.Tasks.Task`1.get_Result() em Sdl.Community.DeepLMTProvider.Studio.DeepLMtTranslationProviderLanguageDirection.SearchTranslationUnitsMasked(SearchSettings settings, TranslationUnit[] translationUnits, Boolean[] mask) em Sdl.LanguagePlatform.TranslationMemoryApi.Cascade`1.SearchSegmentAndSubSegmentTranslationUnitsMaskedCommand.Execute(T cascadeEntry, SearchSettings searchSettings) em Sdl.LanguagePlatform.TranslationMemoryApi.Cascade`1.ExecuteSearchCommand(SearchCommand`1 searchCommand, SearchSettings searchSettings, Int32 searchResultsCount, IEnumerable`1& cascadeMessages) ]]>
</StackTrace>
<InnerException>
<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink/>
<Source>Sdl.Community.DeepLMTProvider</Source>
<HResult>-2147467261</HResult>
<StackTrace>
<![CDATA[ em Sdl.Community.DeepLMTProvider.Studio.DeepLMtTranslationProviderLanguageDirection.<>c.<PrepareTempData>b__31_1(PreTranslateSegment seg) em System.Collections.Generic.List`1.ForEach(Action`1 action) em Sdl.Community.DeepLMTProvider.Studio.DeepLMtTranslationProviderLanguageDirection.<PrepareTempData>d__31.MoveNext() ]]>
</StackTrace>
</InnerException>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio16</ProductVersion>
<EntryAssemblyFileVersion>16.2.8.9097</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>2070</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>LAPTOP-OMEN-RR\volto</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>LAPTOP-OMEN-RR</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>16653204 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>

Fullscreen sdlerror-2022119-18h54m25s.sdlerror.xml Download 
<SDLErrorDetails time="19/01/2022 18:54:29">
  <ErrorMessage>Ocorreram um ou mais erros.</ErrorMessage>
  <Exception>
    <Type>System.AggregateException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>mscorlib</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   em System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   em System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
   em System.Threading.Tasks.Task`1.get_Result()
   em Sdl.Community.DeepLMTProvider.Studio.DeepLMtTranslationProviderLanguageDirection.SearchTranslationUnitsMasked(SearchSettings settings, TranslationUnit[] translationUnits, Boolean[] mask)
   em Sdl.LanguagePlatform.TranslationMemoryApi.Cascade`1.SearchSegmentAndSubSegmentTranslationUnitsMaskedCommand.Execute(T cascadeEntry, SearchSettings searchSettings)
   em Sdl.LanguagePlatform.TranslationMemoryApi.Cascade`1.ExecuteSearchCommand(SearchCommand`1 searchCommand, SearchSettings searchSettings, Int32 searchResultsCount, IEnumerable`1& cascadeMessages)]]></StackTrace>
    <InnerException>
      <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
      <HelpLink />
      <Source>Sdl.Community.DeepLMTProvider</Source>
      <HResult>-2147467261</HResult>
      <StackTrace><![CDATA[   em Sdl.Community.DeepLMTProvider.Studio.DeepLMtTranslationProviderLanguageDirection.<>c.<PrepareTempData>b__31_1(PreTranslateSegment seg)
   em System.Collections.Generic.List`1.ForEach(Action`1 action)
   em Sdl.Community.DeepLMTProvider.Studio.DeepLMtTranslationProviderLanguageDirection.<PrepareTempData>d__31.MoveNext()]]></StackTrace>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.2.8.9097</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>2070</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>LAPTOP-OMEN-RR\volto</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>LAPTOP-OMEN-RR</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16653204 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
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  • 0 in reply to Oana Nagy

    I think there was a problem on DeepL side. I have had a similar problem few days ago, but now it works properly, so I can pretranslate even quite big files with DeepL.

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