MultiTerm crashes without an error message when trying to reorganise a termbank

I'm using the latest MT and Studio versions.

I'm actually only trying to reorganise the termbank because Trados will not recognise any terms I have just added, only older ones.

I do not have Studio open when trying to reorganise the termbank.

I will restart the PC and see if that does anything.

I do wish the 2021 versions were more stable, I always take a massive productivity hit when switching from memoQ to Studio, even though the term handling should be much, much better.




[edited by: Edward Bradburn at 11:14 AM (GMT 1) on 26 Aug 2021]
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  • Hello ,

    Its always a good idea to post the actual versions of Studio/Multiterm so we can check everything is indeed up to date (support would do the same if we need to log a ticket).

    If both Studio and Multiterm aren't both on the latest stand , this is known to cayuse issues.

    Have you removed the Termbase from the project in Studio before reorganizing?

    Where is the TB saved? Local or in the cloud?

    Oana Nagy | QA Engineer | RWS Group

  • Hi Steven,

    Thanks for replying. Here is all the info you requested:

    • Studio: TradosStudio2021SR1_16.1.8.4404.exe
    • MultiTerm: SDLMultiTermDesktop2021SR1_16.1.1.541.exe
    • Termbase is not removed from project in Studio, I had no idea this is even required? Studio was not running. Does the termbank have to be removed as well? This is an agency package, I'd really rather not go around changing their settings if I don't have to.
    • TB is local, came with the agency package

    I have tried a few more times and now it reorganises without crashing although I then get occasional object reference errors when using the TB in Studio.

    Hope this can help to pinpoint the issue, but term recognition itself remains a huge problem in Trados, it is simply not stable for many users, including myself.

    Thx,

    Ed

  • What might help is to do a complete export of the termbase, create a new termbase (based on the old - same settings, etc. - easy-peasy during the creation process) and import the exported XML file. This helps me sometimes in similar situations. Plus a reorganization takes place automatically IIRC ;-)

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