Hello,
does someone know where I can find the logfiles for Multiterm?
I am using Multiterm 2021 16.1.1.541 and my termbase causes Multiterm to crash when I try to reorganise it.
The reason for me wanting to reorganise: I was not able to add terms to this termbase in Studio 2021 16.1.3.4096 anymore.
Now I am totally stuck, because I cannot use this termbase at the moment.
Thank you,
Jan
Hello Jan Reitsma
The log files for MultiTerm are in the Appdata /Local folder as follows
Oana Nagy | QA Engineer | RWS Group
Hello Steven, Thank you for your reply.
My original answer got flagged as spam and removed! Probably because of copy-pasting the logfile.
I checked the logfiles. I did not find any errors, just INFO entries.
Multiterm still crashes when trying to reorganise, even after closing Studio.
I guess i cannot post the log entries, but there are just 4 new INFO entries. So I am asking myself, what goes wrong here?
Hello Steven, Thank you for your reply.
My original answer got flagged as spam and removed! Probably because of copy-pasting the logfile.
I checked the logfiles. I did not find any errors, just INFO entries.
Multiterm still crashes when trying to reorganise, even after closing Studio.
I guess i cannot post the log entries, but there are just 4 new INFO entries. So I am asking myself, what goes wrong here?
Hello Jan Reitsma ,
Our system will automatically flag anything that has what seems multiple repetitions as spam.
In such an instance, you should be able to zip the files and attach, which will avoid being caught in the filter.
Looking at what you posted there -
It looks like there is an issue between Physical and Virtual memory- (too much data in the virtual memory that the RAM isn't able to access.
What are the actual sizes of the Termbases?
Perhaps the Windows Event logs will shine some more light on the issue.
Oana Nagy | QA Engineer | RWS Group
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