Gemma Eastabrook-Bonet 

I assume you are EU based (aka not US)?

Initial thing to try, can you log into https://portal.languageweaver.com/login?

With regards to 

Gemma Eastabrook-Bonet said:

ideally Edge, but happy to use Cloud if its the only option offered)

Unless you work for an organisation that has Edge installed within their domain and you are allowed to use it, everyone will be using Cloud.

That said, I dont understand this

Gemma Eastabrook-Bonet said:

I am not allowed to Use Cloud-based Resources, but I can only add AnyTime Cloud-based Resources.

Use cloud based resources is no different to AnyTM Cloud based resource expect that the language pairs may reflect in a different direction/flavour
And if you are not allowed to use Cloud based resources - then it does not not matter how you access Language Weaver it would not be allowed 

Looking past this "may you may you not use cloud"  - in Trados Studio there are 2 ways in which you can get access to Language Cloud.

Through the plugin "Language Weaver Provider" or via "Cloud-based resources"

Once you clarify where you stand on using cloud, can you try log into either or of these 2 listings after you have verified if you have a valid Language Weaver account as mentioned above?

Lyds

Hi Lyds,

Thank you for taking the time to help me here.

I am EU based, yes. I have used the option to log in to Language Weaver as EU based and entered my user id and password. It does not accept it.

I think that it is like if don't have a valid Language Weaver account, even though I have a permanent licence for Trados Studio 2024 and I can log into my Studio account with no problem.

See below several screenshots to help you see my problem:

When I click on "Click here to verify your credentials" , and I log in with my Trados Studio 2024 user id and password, I get the following:

Then, in Studio 2024, when selecting MT, I do not see anything available under All Language Pairs - Translation Memory and MT - Cloud-based resources:

So the only option that works is by selecting the one below, which pulls out a translation engine I created in the cloud. 

But then, that does not work either, although I have those resources active, they do not apply any MT on my file:

Your help will be really appreciated.

Gemma Eastabrook-Bonet We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00860570 .

Thank you, Lydia! Looking forward to hearing from the team and being able to use LW soon.

Hello Lydia,

I have exactly the same problem Gemma has encountered.

You can check the problem in the post I made here :

community.rws.com/.../176583

Julien