Hola! I bought last year Studio 2021 and have a SDL Language Cloud account for automatic translation but it does not appear in Studio 2021 when selectign TMs and resources for translating files... How can I activate it again in Studio 2021? Please HELP! THX!
Hi Jesus
There are two steps you need to follow. The first is to connect your copy of Studio to your account by clicking on the "Sign In" button at the top right of the Studio window - use your OOS/RWS account login credentials to connect. Once you have done that, in an existing project - or when you set up a new one - under the "Use ..." button which you use to select your TM, you'll see an option marked "Cloud based resources" - select that and you'll get the dialogue for using the MT service.
This title did change in a recent update, so make sure you're using SR2 - before that, it said SDL Language Cloud, but I'd suggest updating to the latest version anyway, if you haven't already.
Hope that helps - let me know if not
Rob
BTW I am suing Trados Studio2021 SR2 - 16.2.8.9097...
THX again 
Hi Jesus
It's difficult to know what the issue is without seeing your account or your screen (so maybe you need ot tr logging a ticket with support), but as a check, try this:
Go to your Language Cloud account, and then Resources/NMT Models. You can do this either by going into Studio, clicking on your account name (top right corner, where you signed in), and then clicking on the "My account" link in the bottom left corner of the dialogue box, or just going to https://languagecloud.sdl.com/ and logging on that way, Once you're there, you should see a whole list of language pairs - if not, then there is something wrong with the allocation of MT to your account - and you will need RWS to look at that.
Hi Jesus
It's difficult to know what the issue is without seeing your account or your screen (so maybe you need ot tr logging a ticket with support), but as a check, try this:
Go to your Language Cloud account, and then Resources/NMT Models. You can do this either by going into Studio, clicking on your account name (top right corner, where you signed in), and then clicking on the "My account" link in the bottom left corner of the dialogue box, or just going to https://languagecloud.sdl.com/ and logging on that way, Once you're there, you should see a whole list of language pairs - if not, then there is something wrong with the allocation of MT to your account - and you will need RWS to look at that.
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