NMT language cloud not working

Hello Experts,

I am unable to use Language Cloud. It says there is no Adaptive engine (whatever that it) and when I go to NMT...a whole big list of languages are shown and I am unable to select the language pair that I want to translate.

I am using Studio 2019. Wish to translate from French to English.

How do I begin to use the Language Cloud as before. 

Thank you and best wishes.

Guru

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  • can you put a screenshot of what you are trying to do? LC can be added in Trados 2019 from the Add button in Translation Memories and Automated Translation menu. 

    See this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0027461


    AdaptiveMT is a legacy technology based on Statistical Machine Translation that will be shut down quite soon. 

    The newest and better machine translation technology we offer is Neural Machine Translation (NMT)

    You should add the Language Cloud provider on a Trados project and only the project language should be shown to you to select, not all languages, if you add it once you have created the project. 

    Also you need to have a Free Language Cloud subscription activated, but since you mentioned you can see the list of NMT LPs I guess you do. 

    Looking forward for your feedback. 

    Regards, 
    Radu

  • Thanks. Actually, I have been going around in circles reading the Community help. 

    When I go to my Language Cloud account and try to activate the French to English Adaptive or NMT engine -- the Adaptive one says that there are no Adaptive engines. When I select NMT, I am given a huge list of language pairs. See image. I am unable to select French to English.

    In short, I am unable to use Language Cloud. 

    When I try to select the Machine Translation Engine, I get this huge list. I can neither find French to English, nor can I select it and begin to use the Machine Translation. 

    It is too confusing. Adaptive Engine, NMT, etc. 

    Thanks for your help. 

    Best wishes.

    Guru

  • the Adaptive one says that there are no Adaptive engines

    This is because there are no adaptive engines!  These used to be available with the old statistical models but since we moved to NMT we don't support adaptive anymore.

    I am unable to select French to English.

    That's because this is simply a huge dumb list!  You add the engines in Trados Studio and not in LC.  Please can you do what Radu asked?

    an you put a screenshot of what you are trying to do? LC can be added in Trados 2019 from the Add button in Translation Memories and Automated Translation menu. 

    Just add the engine in Trados Studio and you should be able to select the pair you want.  If you can't then a screenshot as requested might help us to help you.

    Paul Filkin | RWS

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