DeepL: Object reference not set to an instance of an object

An error has occurred while using the translation provider DeepL Translator provider using DeepL Translator: Object reference not set to an instance of an object". Article: 000001414 did not help.

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  • Hello ,

    It is essential that you provide us with the full error stack so we can see what might be happening

    Error message popup in Trados Studio with instructions: 1) Click on the icon, 2) Save the XML file to your desktop, 3) Add file to the thread.

    Also we need to know what Operating System, exact version of Studio and Plugin version that you are using.

    Often it helps to remove the plugin from the following location (close Studio first)

    C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins

    then reinstall the correct version via the appstore.

    Oana Nagy | QA Engineer | RWS Group

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 5:57 AM (GMT 0) on 5 Mar 2024]
Reply
  • Hello ,

    It is essential that you provide us with the full error stack so we can see what might be happening

    Error message popup in Trados Studio with instructions: 1) Click on the icon, 2) Save the XML file to your desktop, 3) Add file to the thread.

    Also we need to know what Operating System, exact version of Studio and Plugin version that you are using.

    Often it helps to remove the plugin from the following location (close Studio first)

    C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins

    then reinstall the correct version via the appstore.

    Oana Nagy | QA Engineer | RWS Group

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 5:57 AM (GMT 0) on 5 Mar 2024]
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