Hello,
I asked this question yesterday, but I'm trying again because I was advised to clear cookies, which didn't work.
Since the maintenance on Saturday 13th March, I get the following message:
"There was a connection timeout error. Please check your network and internet connections."
What can I do to get Trados working properly again as soon as possible?
Thank you,
Sharon
Sharon Curtet Support Case Id : 00588540. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Oana Nagy | QA Engineer | RWS Group
The same for me, I've reinstalled Studio (2019) using the latest release (SDLTradosStudio2019_SR2_15.2.8.3007), no success. In addition, I've found that in my account there was a former email address which I had updated so do not understand why there can be any email adress used previously... So updated the email once again, clicked the confirmation link and received "OK" from the server. However, still receiving the message when closing and starting Studio.
The same for me, I've reinstalled Studio (2019) using the latest release (SDLTradosStudio2019_SR2_15.2.8.3007), no success. In addition, I've found that in my account there was a former email address which I had updated so do not understand why there can be any email adress used previously... So updated the email once again, clicked the confirmation link and received "OK" from the server. However, still receiving the message when closing and starting Studio.
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