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How does SDL Language Cloud MT calculate the number of characters?

Daniel Ernwein

One of my colleagues used this MT last month but her account was quickly blocked as she reached the limit. However, she knows she hasn't actually translated that much using the MT.

So I did a simple test: I ran a file, one segment at a time through the MT while checking my account open. To my surprise, my account shows I translated 6416 characters, while a count in Word of the same gives me 1644 characters (no spaces) and 1926 characters (with spaces)...

So... I do wonder. How does the algorithm calculate the number of characters? No wonder why my colleague reached so easily the limit!
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    Hello  ,

     As there appears to be quite a discrepancy in your example and indeed quite technical (algorithms) maybe  would be able to help answer this one.

     

    In the meantime, could you share the test file you used please (swhale@sdl.com) -we can then compare the results and whether possibly a few setting changes in Studio make a difference.

    Oana Nagy | QA Engineer | RWS Group

  • 0 in reply to Oana Nagy
    I'm also starting to use the SDL Cloud MT service (the basic free version to try it out) and I noted the same behavior, even worse. I made the service translate a document consisting of 24'665 characters (counted by Word 2017, spaces included) and the counter shows 189'899 characters used!
    I really want to pay for the advanced service, but I don't want to pay characters for nothing, we are talking about more than 7 times the amount, it's not peanuts.
  • 0 in reply to Cesare Piccolo
    I really don't understand how characters are counted: I create a new project and add the cloud MT service, selecting to populate the empty segments with the translated text.
    The first thing is that, after completing the process, the SDL interface says I used far more character than those inside the word document.
    The second thing is that, when I select an already translated segment to edit it, the characters count increases too! Every time I move to a segment, even if it is the same segment, the character count increases (this time it increases by the right amount of characters, but still it increases even if it's already translated).
    Is that the intended behavior?
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  • 0 in reply to Cesare Piccolo
    I really don't understand how characters are counted: I create a new project and add the cloud MT service, selecting to populate the empty segments with the translated text.
    The first thing is that, after completing the process, the SDL interface says I used far more character than those inside the word document.
    The second thing is that, when I select an already translated segment to edit it, the characters count increases too! Every time I move to a segment, even if it is the same segment, the character count increases (this time it increases by the right amount of characters, but still it increases even if it's already translated).
    Is that the intended behavior?
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