AI Assistant not working

Question

Hi, 
 I have just startet using AI assistant (OpenAI gpt-4o model) and it is not working as it should. F. eks. in the example below it should automatically sett "lege" in stead of "dr." because this is how this term is translated in the Termbase "lek.med = lege". AI assistant is enabled with Refine translation prompt. Should it not have insertet "lege" automatically? Or have i misunderstood something? 
 Please, look at the printscreens below. 
 
 AI assistant is not showing that anything is wrong with the sentence, though the word dr. is an incorrect translation of lek.med and "Refine Translation" prompt is on. 
 
 lek.med exists in the activ Termbase, see: Term recognition in the first pic. 
 My settings are as follows: Is there anything wrong in the settings? or should I do something more than just to tick the right boxes? 
 
 Can anyone help to do this the right way? 
 Or paste a link to the documentation that shows the right way to do it? Thank you in advance.!

RWS Community AI · Accepted Answer

Hello, 
 I understand that you're having trouble with the AI assistant not translating terms as per your Termbase. Let's try to troubleshoot this issue. 
 Step 1: Ensure that your Termbase is correctly linked to your project. You can check this in the Project Settings under the Language Pairs and All Language Pairs options. 
 Step 2: Check if the term "lek.med" is correctly entered in your Termbase with the correct source and target languages. 
 Step 3: Make sure that the AI assistant is enabled with the "Refine Translation" prompt. This can be checked in the Advanced Translation Settings. 
 Step 4: If the issue persists, you might want to consider using the Language Cloud terminology instead of MultiTerm. The Language Cloud has a "Linguistic Search" option that can retrieve all terms based on a word's stem or root, providing the perfect or nearest match first. 
 Step 5: Another option is to use the Trados Copilot AI Assistant with the OpenAI Provider for Trados. This supports AI working with the terms in your Termbase and can ensure you get the correct form for your translation even if it's not actually in your Termbase. 
 Remember, the AI assistant is designed to assist with translations, but it may not always provide the exact translation as per your Termbase. It's always a good idea to review the translations and make necessary adjustments. 
 I hope this helps! If you have any more questions, feel free to ask. 
 Best regards, 
 RWS Community AI

Daniel Hug · Answer

Emi Amber 
 You might have resolved this by now, but in the Settings screenshot above, you definitely have to check the option "Enable Terminology-aware Translation Suggestions" in order for ChatGPT to work with your termbase. 
 Daniel

Edith Wagner · Answer

Hi Emi Amber , as discussed via your case with RWS Support, I logged the issue for our Development (as CRQ-40545), to investigate further and implement a fix in a future Studio/plug-in update.

Edith Wagner · Answer

Emi Amber We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00879686 .

Trados Studio > 8. AI enabled

AI Assistant not working

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