Hi,
I am currently trying to download the recent upgrade of certain apps (Number verifier, Modern MT, language weaver, ecc.) in Studio 2021, but I get an error message saying that download failed.
Never happened before and no change in settings has been done.
How can I solve the problem?
Thanks in advance!
Laura
Laura Bigi
Are you trying to download from https://appstore.rws.com/ or from the integrated Appstore in Studio.
Lyds
Oana Nagy | QA Engineer | RWS Group
Hi Lyds,
I will effect the download from the appstore again, since from inside Studio, the upgrade download fails every time.
Thanks for answering.
Laura
Laura Bigi
Great if you can access directly from the appStore 
We did have issues with the Appstore and Studio integrations. For this reason, some users were using the private Appstore when in Studio. Details here: (Missing Wiki Page)
However, we are in the process of restoring how things used to work, and while this might not explain why you are having issues downloading it is certainly an area I wish to review. Please can you send me your full Studio version and also a screen print of this page
Thank you
Lyds
Oana Nagy | QA Engineer | RWS Group
Laura Bigi
Great if you can access directly from the appStore
We did have issues with the Appstore and Studio integrations. For this reason, some users were using the private Appstore when in Studio. Details here: (Missing Wiki Page)
However, we are in the process of restoring how things used to work, and while this might not explain why you are having issues downloading it is certainly an area I wish to review. Please can you send me your full Studio version and also a screen print of this page
Thank you
Lyds
Oana Nagy | QA Engineer | RWS Group
Hi Lyds,
I am using Trados Studio 2021 SR.2 16.2.12.9338 and here is the requested screenshot. Thanks in advance!
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