Passolo 2015 Professional fails to load the Microsoft .Net Parser: "Requested feature is not available".

Hi,

Did a fresh install of Passolo 2015, with a Professional license.

In the Add-ins list, I get an error on the Microsoft .Net Parser: "Requested feature is not available":

What am I missing??

Ran Passolo update to latest version: 15.1.371.0.

Have .Net Framework versions 1 thru 4.5.2 installed.

Functions under license in "About Passolo' cite the .Net Parser (but grayed out).

Severe problem that needs resolution!

Thanks

Parents Reply
  • Hi Daniel,
    Unfortunately, I am unable to properly log a support ticket, as our company did not purchase a SDL support plan.
    Until this issue, I never had problems with SDL products, so no support plan was warranted.
    Moreover, the SDL KB website points to this forum as an avenue for solutions, for those unfortunates who did not purchase a support plan.
    If there is some way to reach your support engineers, despite the lack of a support plan - it would be most appreciated.
    Thanks,
    Tzvi
Children
No Data